Patient Portal Help

How to Guides

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What is the Patient Portal?

The NextGen Patient Portal is a secure environment that gives you access to faster communication with your healthcare provider and various benefits to make your dealings with your healthcare provider faster and easier while improving your experience and the care you receive.

How does signing up for the Patient Portal benefit me?

Signing up for the Patient Portal provides you with several benefits that can include faster and easier access to your medical records and other documentation you need for visits to the doctor's office and allows for quick changes to personal information.

How do I sign up for the Patient Portal?

Signing up for the Patient Portal requires you to ask your provider about the service and they will give you an eight-digit token number to enter on the Patient Portal Web page.

I've forgotten my password

  • Go to "Patient Portal" on the menu of our website and go to "Login"
  • Click "username or password" under the "log in" button in the upper-middle of the screen in the "My Login" box
  • Enter your username
  • Follow the on screen instructions from there

I've forgotten my username

  • Go to "Patient Portal" on the menu of our website and go to "Login"
  • Click "username or password" under the "log in" button in the upper-middle of the screen in the "My Login" box
  • Click "Forgot username?"
  • Enter your email address that is associated with your Patient Portal account
  • You will receive your user name in an email sent to that email address